Colossus and Xactimate: A Tale of Two AI Insurance Software Programs

February 7, 2020

When Charles Dickens penned “It was the best of times, it was the worst of times,” he certainly was not referring to the use of artificial intelligence (AI) in the property insurance industry. Nonetheless, the quote aptly describes the industry’s current circumstances. AI—a trending topic in the insurance industry and business world at large—has become “the subject of intense debate given its [transformative] potential.” Optimists describe AI as a positive force that improves safety, streamlines underwriting, makes claims processing more efficient, and increases cost savings. Pessimists proclaim that AI increases liabilities; contributes to job loss; and causes revenue to plummet as claims, risks, and premiums decline.

The articles on our website include some of the publications and papers authored by our attorneys, both before and after they joined our firm. The content of these articles should not be taken as legal advice. The views and opinions expressed in this article are those of the author(s) and do not necessarily reflect the views or official position of Robins Kaplan LLP.

Disclaimer

Melissa M. D'Alelio

Partner

Member of Executive Board
Chair, Insurance and Catastrophic Loss Group

Back to Top