Global Business and Technology Sourcing

Global sourcing of information technology and business processes offer corporations the promise of greater cost control and improved efficiencies. Yet, the complexity and scope of business sourcing and technology sourcing transactions often result in unforeseen complications. 

At Robins Kaplan LLP, we help customers and providers litigate and resolve the disputes that arise when sourcing agreements fail. Our decades of experience handling highly complex technology disputes help us navigate sourcing arrangements ranging from simple software agreements to high-stakes deals for Information Technology Outsourcing (ITO), Business Process Outsourcing (BPO), Application Development and Management (ADM), Business Transformation Outsourcing (BTO), and Enterprise Resource Planning (ERP).

We also act in an advisory role and help clients design and negotiate agreements that maximize predictability, align expectations, and provide clarity in case of dispute. Our targeted consulting support focuses on the creation of effective governance, due diligence, performance, measurement, dispute resolution, damages, and termination provisions that reflect lessons learned in prior sourcing litigation. Whether in the boardroom or the courtroom, our technical and business depth combined with our dispute resolution experience yields efficient, effective results for our clients.

Our attorneys are at the forefront of technology and the ever changing sourcing industry landscape. Many of our attorneys emerged from careers in the fields of information technology, computer science, software, and finance. Our teams also include non-lawyer Ph.D. scientists, engineers, and economists.  

Through our in-depth experience, we understand current sourcing issues such as:

  • Multi-sourcing and integrating multi-sourced environments
  • Cloud computing
  • SaaS integration
  • Big Data
  • Cybersecurity
  • Internet of Things (IoT)
  • Robotic Process Automation (RPA)

We are also thought leaders in the sourcing industry -- active with organizations such as Gartner and the International Association of Outsourcing Providers, and published in the Wall Street Journal, Bloomberg, and others: